### *Returns & Exchanges*

#### *What is The Silver Gods' return policy?*

Customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are happy to offer a *refund, exchange, or store credit* for items returned within *30 days of delivery*. 

To ensure a smooth process, all returns and exchanges must go through our *Returns Portal. Returned items must be **unused, unaltered, and in their original packaging* to qualify for a refund. Items received *after 30 days* will not be accepted. Please note that all returns may be subject to a *handling fee*.

#### *Solid Silver & Gold*
For *solid silver and gold* pieces, returns and exchanges are accepted within *30 days of delivery*. Whether you need a different size, style, or length, our team is here to help you find the perfect fit. Contact our dedicated support team for assistance.

#### *Final Sale & Engraved Products*
- *No returns or exchanges* are allowed on *engraved or personalized products, as each piece is made to order. Once production begins, **cancellations are not possible*.
- *We are not responsible* for any personal items mistakenly returned to The Silver Gods.

#### *International & Military Returns*
Customers *outside of the United States* and those located *on military bases* are responsible for their own return costs. However, they will receive *store credit* as reimbursement for return shipping fees. (Returns may be subject to a handling fee.)

#### *Return Policy Misuse*
To maintain a fair return process, we *monitor return activity* and reserve the right to deny returns in cases of policy abuse. This includes but is not limited to excessive returns, empty packages, reseller activity, or fraudulent claims.

---
How to Initiate a Return or Exchange**  
To start a return or exchange, visit our *Returns Portal*. Follow the step-by-step instructions to ensure a seamless process.  

Need extra help? Our *customer support team* is ready to assist! You can:  
- Email us at contact@thesilvergods.com** for further guidance.